Start with a brief background, and then explain what your specific task was, the actions you took, and finally the outcome ...

Rollnick, S., Miller, W.R., and Butler, C.C. (2007). Motivational Interviewing in Health Care: Helping Patients Change Behavior. The Guilford Press, NY. This book is written specifically for ...

Many employers now turn to behavioral interview techniques with the hope of improving retention and success rates. The premise is that the most accurate predictor of future performance is past ...