CTI论坛(ctiforum.com)10月28日消息（编译/老秦）:Zendesk是当今世界领先的客户体验公司之一，刚刚宣布Sunshine Conversations的到来 ...

Join our daily and weekly newsletters for the latest updates and exclusive content on industry-leading AI coverage. Learn More Zendesk debuted Answer Bot, a conversational addition to the company’s ...

SAN FRANCISCO, July 14, 2025 /PRNewswire/ -- Zendesk, a pioneer in Agentic AI-powered customer service, today announced it has completed the acquisition of HyperArc, an AI-native analytics platform ...

We last covered SupportBee when the customer support startup set up a popular new service over a single weekend, and it has developed some way since then, September 2012. For one thing, it upped ...

Zendesk has reached a definitive agreement to acquire Forethought, aiming to expand its autonomous AI capabilities within its Resolution Platform. The company anticipates that, during the current year ...

SAN FRANCISCO--(BUSINESS WIRE)--Zendesk, Inc. (NYSE:ZEN) today announced a suite of embeddable features that allow companies to build customer support and engagement into mobile and Web apps, websites ...

There were plenty of developer-focused announcements at Google I/O today. Not too surprising, considering this is a developer’s conference. One of the announcements was the new Reply to Reviews API.